Fastly explains why half the internet went down this week

US tech company Fastly is responsible for hosting some of the world’s most popular websites.

And the Silicon Valley firm dropped a clanger earlier this week when a server issue triggered a global outage.

Websites and services such as Reddit, Twitch, eBay, the Guardian and the Verge all displayed a 503 error for close to an hour.

Now Fastly has put out a statement saying that a ‘software bug’ was responsible for the issue.

‘We experienced a global outage due to an undiscovered software bug that surfaced on 8 June when it was triggered by a valid customer configuration change,’ explained the company’s senior vice president of engineering and infrastructure, Nick Rockwell.

‘We detected the disruption within one minute, then identified and isolated the cause, and disabled the configuration.

‘Within 49 minutes, 95% of our network was operating as normal.’

‘This outage was broad and severe, and we’re truly sorry for the impact to our customers and everyone who relies on them.’

According to Mr Rockwell, the firm should have anticipated that such an issue could arise and is now deploying a fix across its network to make sure that it isn’t repeated.

Perhaps the most severe victim of the outage was the UK government website – although the NHS website was unaffected at a time when many thousands of young people were trying to book their Covid jabs.

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