Microsoft Teams is down, leaving thousands unable to reply to messages or join calls

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Microsoft Teams not working for you? Don’t panic – you’re not the only one. Reports of issues with the collaboration tool, which is used by millions across the globe, have spiked in the UK and a number of other countries this morning. According to Microsoft Teams users, the problems have impacted the desktop app, which is available on Windows 10 and Mac, as well as the online version of the tool, which is accessed via a web browser like Google Chrome or Microsoft Edge.

The latter simply shows the error message: “This page isn’t working”, while those trying to load-up Microsoft Teams from the app are stuck with an image of the logo.

Down Detector, which tracks mentions of issues across social media to keep tabs on the performance of online tools and web apps, has clocked more than 2,500 people in the UK complaining about problems with Microsoft Teams in the last few minutes alone. And reports seem to be rising, suggesting that whatever has gone wrong, it’s getting worse.

Unfortunately, it’s impossible to know how long Microsoft Teams will be down. These issues can sometimes be fixed in a few minutes, sometimes it can take a few hours. However, if you’ve got an important work meeting, an interview for a new job, or a catch-up with friends planned over Microsoft Teams in the next half-hour or so …it might be worth finding an alternative like Zoom, Google Meet, Apple FaceTime, or Facebook’s Messenger Rooms, for example.

The issues with Microsoft Teams, which is designed to work seamlessly with other Office 365 tools like Microsoft Word, Excel and Outlook to make collaborating remotely as easy as possible, started between 11.15 and 11.30am on April 27, 2021. 

Frustrated users have flooded social media, including Twitter, to complain about the issues, which is preventing them from working from home. According to these tweets, the issues impacting Microsoft Teams are not limited to UK shores. A number of Teams users have reported issues from France and other countries in mainland Europe.

One user on Twitter posted: “is Teams down at the moment? I can’t seem to access my meetings.”

More to follow…
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