{"id":213585,"date":"2023-08-26T10:21:11","date_gmt":"2023-08-26T10:21:11","guid":{"rendered":"https:\/\/bestwnews.com\/?p=213585"},"modified":"2023-08-26T10:21:11","modified_gmt":"2023-08-26T10:21:11","slug":"landlady-of-hotel-grew-suspicious-when-hotel-guests-had-no-luggage","status":"publish","type":"post","link":"https:\/\/bestwnews.com\/world-news\/landlady-of-hotel-grew-suspicious-when-hotel-guests-had-no-luggage\/","title":{"rendered":"Landlady of hotel grew suspicious when hotel guests had no luggage"},"content":{"rendered":"
A landlady of a hotel where two guests stripped their room of everything they could\u00a0carry, grew suspicious\u00a0when the duo checked in with no luggage.<\/p>\n
Hotel landlady Natalie Newton, 43, was left stunned after two guests stripped their room of virtually everything in the newly-opened Dolphin Hotel in Pembroke Dock, West Wales.\u00a0\u00a0<\/p>\n
Natalie said: ‘The only thing they didn’t take were the shampoo and soaps from the bathroom.<\/p>\n
‘I can’t believe how cheeky they were – the man appears to be smiling into our CCTV camera on the stairs.<\/p>\n
‘They were super-friendly when they checked in but I thought it was a bit strange because apart from the women’s handbag they had no luggage.<\/p>\n
‘I just feel they are horrible individuals who rip the mickey out of hardworking people like me and my staff.’<\/p>\n
*Do you know the guests? Contact daniel.fessahaye@mailonline.co.uk\u00a0<\/span><\/p>\n The pair arrived at the hotel with no luggage but went back to their car to fetch empty bags to fill up with items from their room<\/p>\n Hotel landlady Natalie Newton, 43, and her partner, chef Ben Randall, opened the hotel in 2019 after her family ran it as a pub since 1999. The couple are pictured together<\/p>\n The couple used Booking.com to reserve a room at the newly-opened Dolphin Hotel in Pembroke Dock, West Wales<\/p>\n Pictured is one of the guest suites at the Dolphin Hotel and Restaurant<\/p>\n The pair arrived at the hotel with no luggage but went back to their car to fetch empty bags to fill up with items from their room.<\/p>\n They escaped with two fluffy white bath towels, two hand towels, an electric fan, two lamps, a kettle, tea caddy and a tower extension block with USB ports.<\/p>\n The ‘super friendly’ duo even took the remote control before scarpering with their haul – valued at \u00a3200.<\/p>\n Natalie has put the CCTV pictures on social media asking people to come forward to name and shame the room strippers.<\/p>\n The couple used Booking.com to reserve a room at the hotel however\u00a0their card was declined before they arrived and the women presented a different card to Natalie when the pair tuned up at the hotel at 8.45pm last Saturday night.<\/p>\n Natalie, said: ‘The only thing they didn’t take were the shampoo and soaps from the bathroom. I can’t believe how cheeky they were – the man appears to be smiling into our CCTV camera on the stairs’<\/p>\n A pair were seen stripping their hotel room of items and taking them back to their car\u00a0<\/p>\n They escaped with two fluffy white bath towels, two hand towels, an electric fan, two lamps, a kettle, tea caddy and a tower extension block with USB ports<\/p>\n The hotel’s owner put the CCTV pictures on social media asking people to come forward to name and shame the room strippers<\/p>\n The couple used Booking.com to reserve a room at the newly-opened Dolphin Hotel in Pembroke Dock, West Wales<\/p>\n A boutique hotel has exposed pictures of a runaway guest who ‘stripped’ the entire contents of a room<\/p>\n A view of the dining area at the\u00a0Dolphin Hotel and Restaurant<\/p>\n A guest room in the\u00a0Dolphin Hotel and Restaurant that has two single beds<\/p>\n Pictured is another guest room with two single beds<\/p>\n They had no baggage and after going to their room for 10 minutes went to the bar and took their drinks into the beer garden so the man could smoke.<\/p>\n They were late checking out the next morning and had left by the time hotel staff went into the room.<\/p>\n Natalie said: ‘I couldn’t believe it – I’m so cross they took the expensive fluffy white towels I’d bought for all the rooms.<\/p>\n ‘When we checked on the CCTV we saw they went back out to the car to fetch bags to load up everything from the room.<\/p>\n ‘He had a holdall and she was carrying a bag for life.’<\/p>\n It meant Natalie couldn’t let out Room 3 at the Dolphin because it was stripped bare and she couldn’t replace the items until Monday morning.<\/p>\n The woman gave the hotel her mobile phone number and although it rings she is not picking up.<\/p>\n Natalie and her partner, chef Ben Randall, opened the hotel in 2019 after her family ran it as a pub since 1999.<\/p>\n Dyfed-Powys Police confirmed they are investigating after a report of theft from the hotel<\/p>\n Pictured: The lobby at the\u00a0Dolphin Hotel and Restaurant<\/p>\n Pictured is the beer garden where the male guest likely enjoyed his drink and cigarette<\/p>\n The hard-working couple said the hotel and restaurant is an overnight stopover and some of their customers are on their way to Ireland from the nearby ferry port.<\/p>\n But Natalie and Ben believe the room strippers had Welsh accents and may be from the Valleys 50 miles away.<\/p>\n They have given police CCTV and full descriptions of the couple who should be easy to identify because of their ‘scruffy appearance’.<\/p>\n Natalie said: ‘We hadn’t been open for long and then Covid struck – it’s not been easy.<\/p>\n ‘We are struggling to keep our head above water so when so- called guests behave like this it’s sickening.<\/p>\n ‘We will find out who they are – someone is going to recognise them. Shame on them when we do.’<\/p>\n Natalie is warning other hoteliers, air B&Bs and guesthouses in West Wales to be wary that the couple are in the area.<\/p>\n The woman has dark hair tied above her head, a leopard print top and spectacles. The man was in a blue North Face hoodie and navy baseball cap.<\/p>\n Dyfed-Powys Police confirmed they are investigating after a report of theft from the hotel.<\/p>\n<\/p>\n
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